Please ensure Javascript is enabled for purposes of website accessibility

How to switch support coordinators

Looking to make the switch to MyIntegra?

The NDIS is designed to give participants choice and control. This includes choosing your support coordinator.

No matter how far you are into your NDIS plan, you can switch support coordinators if you feel like you’re not getting the support you need.

Switching made easy

STEP 1

Contact our friendly team and let us know you want to make the switch

Call 1300 937 187

STEP 2

We will contact your current support coordinator to arrange the transition and ensure there are no disruptions to the delivery of your existing supports.

STEP 3

We will contact your service providers to let them know we are now your support coordinator contact.

Questions about changing support coordinators

Nope! Not unless you want to give them feedback. It’s your choice to use the provider you want. There’s no need to explain or justify your decision.

If you’ve used a support coordinator in your current plan, then you already have funding for support coordination. You don’t need to contact the NDIS or your LAC as there’s nothing they need to update or amend. It’s as simple as choosing a NDIS support coordination provider that you want to use.

Not all support coordinators are the same and no two individuals are the same. You’ll want to find a support coordinator that suits your needs and expectations depending on what’s most important to you.

You can switch support coordinators any time you like. If your current support coordinator isn’t meeting your expectations, find one that will.

You’ll need to ask the NDIS to review your plan, however this process could take some time and effort. At the moment, the NDIS allow you to access the funds in your Core Supports to pay for a support coordinator.  Learn more about how to get support coordination and use your funds flexibly.

This depends on your current support coordinator and the service agreement you have with them. Generally, there will be a notice period that will need to be served out. We will work together with your current support coordinator to ensure the smoothest transition.

Ready to make the switch?

Our friendly team are ready to guide you and help you make the switch to MyIntegra support coordination today.

MY RESOURCES

Useful information at your fingertips

Easily find resources you can download or view.

Learn more

Chat with us

Your details

Contact MyIntegra Support Coordination

Have our experienced support coordination team contact you.