Switch Plan Manager Today

With the right plan manager by your side, your NDIS journey gets a whole lot easier. Switch to MyIntegra Plan Management today in one easy phone call, or sign up online.

NOW ACCEPTING NEW PARTICIPANTS

Make your NDIS plan work for you - switch to MyIntegra today

At MyIntegra we want you to get the most out of your NDIS plan, and we want the process to be simple. Which is why we’ve made switching plan managers easier than ever.

All it takes is one quick phone call to our team to get started. No complex process or templates, just a phone call to our friendly team who are ready to help you make a change.

Get started with a 10-min call Learn more

NDIS participant Richard using a professional camera to take photos on the beach on a gloomy, moody day.

Why make the switch?

With the right plan manager by your side, your NDIS journey gets a whole lot easier. If you’re ready to switch to a plan manager you can trust, it’s never been easier.

Simply complete our online form or give our team a call, and we can start switching you to MyIntegra Plan Management in just 10 minutes.

If you’re thinking about switching, but want to learn more, give our team a call to chat today.

When you partner with us, you can trust you'll experience:

Fast and accurate invoice payments

We aim to review, validate, and submit invoices to the NDIA within one business day; once the NDIA approves and releases funds, we make payment the following business day.

Personalised support

Real assistance, from real people, right here in Australia.

Visibility over your funds

Enjoy 24/7 access to our online portal allowing you to manage funding and budgets.

Choice and control

Have more control over the providers you choose to use and how you approve your invoices.

Expert Advice

Get knowledgeable guidance from our experienced team to help you maximise your funds and access the right supports, so you can get the most out of your plan.

Trusted data protection

Feel confident knowing your personal and financial information is safeguarded by ISO 27001 accredited systems – the global standard in information security management.

Get started with a 10-min call

      EXCELLENT  
   Based on 349 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Galit Gershowitz 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Every time I need to contact Myintegra they are so helpful, patient friendly and explain all my concerns to me. Highly recommend them as NDIS Plan Managers
  
 
     Posted on Google  
   
   Tel u be Happy 
 8 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   A A MICHAEL 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. NO COMPLAINTS WHATSOEVER. ☆☆☆☆☆
  
 
     Posted on Google  
   
   Brett Hoy 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Once again this company gave me an outstanding service fixing my  account and app issues with ease so I highly recommend this company to handle your plan management needs
  
 
     Posted on Google  
   
   Sonaya Namok 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I would like to thank the team at MyIntegra Queensland for their support and assistance with NDIS services.

I really appreciate the friendly communication, professionalism and willingness to help. Having the right support and guidance makes a big difference.

Thank you to the MyIntegra team for your hard work and dedication. Keep up the great work!
  
 
     Posted on Google  
   
   Susan Lauric 
 15 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I am a psychologist and I have found the people at My Integra to be very caring. Often going the extra mile to make sure their clients receive good quality care.  During my working experience with them and their clients   they have  always put the clients  first..
  
 
     Posted on Google  
   
   Jane Kavanagh 
 16 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Easy to download ap.  Clear budget sections and amount spent and amount remains. Also plan beginning and end dates very clear.
  
 
     Posted on Google  
   
   Corin Nemec 
 17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. payments quick help excellent total understanding, portal easy to use totally helpful recommend them to anyone needing a good plan manager CJ
  
 
     Posted on Google  
   
   jennifer mansour 
 18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I am a Psychologist and provide service to a gentleman who is supported by My Integra. I recently had an issue over the payment of my fees (that was totally my fault). I called up MyIntegra and the support person on the line very professionally, capably and quickly sorted out my problem which led me to be paid promptly which is their usual practice.

I feel they are a very professional and reliable agency and I support others to utilise their service.
  
 
     Posted on Google  
   
   Lizdam Sison 
 27 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent and professional service delivery
I have been with Myintegra (Plan Manager) for my son’s NDIS budget since 2020 👍
  
 
     Posted on Google  
   
   Li Tan 
 27 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very good experience with them so far. Always friendly and eager to help. Never rushed and always listening. Thank you.
  
 
     Posted on Google  
   
   Clementine Scott 
 44 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been with MyIntegra for several years with no complaints. The portal is really easy to navigate and invoices are processed quickly. I am contacted immediately if an unrecognized or inactive provider sends them an invoice. I recently got a new NDIS plan and someone from MyIntegra automatically contacted me and explained all the new changes to my plan and answered any questions I had. That was so helpful!
  
 
     Posted on Google  
   
   Debbie McKenzie 
 47 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My Integra are alway happy to help with questions and guidance as we navigate the NDIS.  You never have to wait long and the people are always lovely.
  
 
     Posted on Google  
   
   John 
 55 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have no hesitation in recommending "Myintegra" I have now been registered with them for over 3 years and have always felt I was in good hands and received good feedback They know their stuff and will help you untangle the rhetoric that is dished out in the NDIS newsletters. Never have  to wait long and everyone I have dealt with answers all questions satisfactory. Keep up the good work Very professional - jf
  
 
     Posted on Google  
   
   Galli Falls 
 56 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent plan managers - I use MyIntegra as a client and as a provider, and I have only experienced streamlined service, fast processing, and efficient customer service. Highly recommend.
  
 
     Posted on Google  
   
   Socheat Men 
 75 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Quick and efficient support! Had to ring customer support on multiple occasions (on my behalf) regarding an issue with billing and it was handled with speed. They leave detailed notes and thoroughly explain what needed to be completed on my end without overwhelming or condescension.

Big, personal shoutout to Nigel! He gets things done!
  
 
     Posted on Google  
   
   Stewart Wallace 
 84 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very efficient company friendly helpful and knowledgeable
  
 
     Posted on Google  
   
   Chris McKenna 
 84 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We have been with My Integra for about 8 years now. They are a very helpful company, keeping us up to date with expenditure, and they are very knowledgeable. They respond quickly to messages and inquiries, honour invoices quickly, and their portal is easy to navigate. Great association 🙂
  
 
     Posted on Google  
   
   Zaynab Osman 
 84 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience with Integra. Zavea provided excellent customer service by being genuine and patient. I really appreciated her kindness and professionalism. Thank you Zavea!
  
 
     Posted on Google  
   
   Leonie Walker 
 88 days ago
 
 
 Trustindex verifies that the original source of the review is Google. After the initial task of setting up my account, which was a bit of a trial, I have found MyIntegra a very good choice as the plan managers for my son's NDIS Plan.  Recently I had reason to ring the help line regarding some emails I had received concerning this and the lady I spoke to was extremely helpful and explained to me in layman's language I could understand.  This means that it wasn't a complicated explanation and she was willing to talk to me at great length about the plan in general.
Very friendly and helpful. I would recommend anyone give them a chance.
  
 
     Posted on Google  
   
   Kathleen Coyleman 
 97 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MyIntegra have been my plan managers for 6 years, whenever i have any queries about my ndis plan the representatives are friendly, helpful and extremely knowledgeable and nothing is ever a bother a budget spend is emailed every month, i highly recommend them and have referred them to other people who are also very happy with their service.
  
 
     Posted on Google  
   
   Tiah Kaufusi 
 97 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I really really loved MyIntegra, I'm a newly user of this app but I find it very easy and simple to use but most of all if you're stuck or have any problems trying to do your invoice, the staff are absolutely fantastic, very helpful and however long it takes to solved your problem they're happy to do it. Accurately adding your invoice all the time. When you call them up for help or for anything, they answered straight away most time or you're the next on the queue, I highly recommend them, love it and thank you
  
 
     Posted on Google  
   
   Tammie Ross 
 103 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Awesome
  
 
     Posted on Google  
   
   Jennifer Quiring-Knight 
 106 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, speedy answers 👍
  
 
     Posted on Google  
   
   Megan Poole 
 109 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My Integra has been extremely helpful, I have suggested them to friends.
Professional and up to date with all the changes.
  
 
     Posted on Google  
   
   Katy Somchanmavong 
 110 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I've have a great experience throughout my journey as a particapante. Every conversation i had with consultant has been positive.
  
 
     Posted on Google  
   
   Fee Pennell 
 110 days ago
 
 
 Trustindex verifies that the original source of the review is Google. So far amazing.
My daughter has only recently joined with MyIntegra and already they have been amazing and very helpful.
So dar we have been mainly talking to Jarod but everyone else that answers are friendly and very helpful also.
Thank you so much for helping us out when we needed.  I would be lost without your support. 😃😃
  
 
     Posted on Google  
   
   Bill 
 111 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Myintegra people provide a valuable serivce in managing my NDIS plan. They are respectful, knowledgeable and have the systems to support.  I have no problems recomending them to manage anybody's NDIS Plan in the future.
  
 
     Posted on Google  
   
   Hien Chung 
 116 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been with MyIntegra for a long time all way show me excellent service, quick response with my inquiry and payment all way quicker than another service as I was told by most of providers.
  
 
     Posted on Google  
   
   Chris Lehrner 
 117 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very organised company treat you with care and helps with all your needs

WE ARE HERE TO HELP YOU

Frequently asked questions

How do I switch my plan manager to MyIntegra?

Switching to MyIntegra is straightforward. Just give us a call, and our friendly team will guide you through the process. Alternatively, you can also complete an online form.

Get started now with a 10-min phone call.

Will switching plan managers affect my NDIS funds or services?

No, switching plan managers does not affect your NDIS funds or the services you receive. Your plan and funding remain intact, and we’ll work with your existing plan manager and the NDIS to support a seamless transition and minimise any disruptions to your service.

What do I need to have ready when I call to switch plan managers?

When you call, it would be helpful to have your NDIS number and your current plan details at hand. Our team will handle everything else!

Can I switch plan managers if I'm in the middle of my plan year?

Yes, you can switch plan managers at any time during your plan year. MyIntegra will coordinate with your previous plan manager to support a smooth transition.

How does MyIntegra handle invoice payments?

Upon receiving your providers invoice, MyIntegra processes it quickly by checking and uploading it into our system. We then pay invoices typically within one day of receiving funds from the NDIA.

We ensure that your service providers are paid promptly and accurately, reducing any potential disruption to your services.

What makes MyIntegra different from other plan managers?

At MyIntegra, we are dedicated to providing personalised and proactive plan management. Our approach focuses on putting you first, providing fast and accurate payments, and offering 24/7 access to view your budget and spending through our online portal.

Our team is based in Australia, offering local, knowledgeable support tailored to your needs

Can I choose providers who are not registered with the NDIS?

Yes, with MyIntegra, you have the freedom to choose both registered and non-registered providers. You have control over who you work with, allowing you to select providers who best meet your individual needs and preferences.

MYINTEGRA PLAN MANAGEMENT & SUPPORT COORDINATION

Navigating the
NDIS made easy

GET STARTED

Switch Plan Manager Today

Make your NDIS plan work for you - switch to MyIntegra today

When you partner with us, you can trust you'll experience:

Navigating the NDIS made easy

Navigating the
NDIS made easy