NDIS Plan Management

Plan Management services that help NDIS participants live better lives.
Take control of your NDIS journey today.

Putting people
before the plan

We’re here to make things easier. Our Plan Management service can take care of the paperwork, pay invoices on time, and give practical advice and assistance to ensure your NDIS plan works best for you.
NDIS plan management
free up your time with NDIS services

Free up your time with our NDIS services

Working with an NDIS Plan Manager means getting more out of funding, with a lot less effort. We understand what you’re going through and how to help you get the most from your plan, with practical advice and guidance every step of the way. In short, we'll take the stress out of managing your NDIS funding. You make the decisions and let us handle the rest. And the best part is, when ‘Plan Management’ is included in your NDIS plan it’s funded separately so there is no cost to you and it doesn’t take away from your other supports.

The MyIntegra portal

Manage your NDIS budget 24/7 from anywhere. Our easy-to-use online plan management portal gives you access to your plan and supports anytime.

Boy pointing at laptop showing the myintegra portal while standing behind mother at home
Our Plan Management services
Mom & toddler swinging on swing joyfully in park
NDIS funds management

Our NDIS Plan Management services cover all things funding, including:

  • Claiming in line with the price guide
  • Paying service providers quickly
  • Processing expenses accurately
  • Reserving funds for providers
  • Detailed monthly statements
  • Standing approval to pay invoices, or manually approve chosen providers
NDIS plan utilisation

We also help you get more out of funding with:

  • A clear overview of spending and funds remaining
  • Notifications when your funds are running out
  • Help to identify areas where you are underspending
  • Choice and control over the providers you need
  • Advice on maximising the funds in your plan to achieve your goals
Who we help

Our job is to support NDIS participants, families, and carers. Together, we're one community working towards the same goals.

NDIS Participants & Nominees

NDIS Participants & Nominees

We’ll help manage your NDIS funds and connect you with the right local supports.
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NDIS Providers

Providers

We connect you with participants and provide fast and easy payment of your invoices
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Support Coordinators

Support Coordinators

We’ll help you support your participants to understand their NDIS plan and get the most out of their funds.
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NDIS Participants & Nominees

Planner, LAC or ECEI

We’ll help your participants reach their goals with our plan management and support coordination services.
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Frequently asked questions
How do I get Plan Management?

You can ask for NDIS Plan Management at your initial planning or review meeting, by advising the planner or local area coordinator (LAC) of your choice. You can even use our 'Request for Plan Management Letter' to help make it easier. If you already have an NDIS plan that is self managed or agency managed you can request a "Light Touch Review" by calling the NDIS on 1800 800 110 or your LAC and asking to have Plan Management included and funded in your plan.

How can I switch to MyIntegra Plan Management?

If you already have a plan manager and want to make the switch to MyIntegra Plan Management you can sign up online now or contact us on 1800 696 347. We’ll assist you in contacting your current plan manager to arrange the transition and ensure there are no disruptions to the payments of your supports. All we'll need is the name of your current plan management company.

How can I use my NDIS funds?

NDIS funding covers many things, including disability support needs, living arrangements, informal supports (carers and family) and more. However, knowing what is relevant to you can be confusing. That's where our Plan Management team can help.

We'll help you make better use of your funding by finding the right supports, helping reserve your budget for preferred service providers, and taking the hassle out of managing your plan so you can focus on living your best life.

How much does Plan Management cost me?

When Plan Management or 'improved life choices' is included in your NDIS plan, you can access MyIntegra plan management services with no cost to you. Its funded separately and doesn't take away money from your other supports.

How does MyIntegra Plan Management work?

With the right plan manger by your side, Your NDIS journey gets a whole lot easier. Here's how it works:

  • Sign up easily online or call our customer service team on 1800 696 347
  • Sign our service agreement which outlines how we'll work together
  • We’ll set you up with access to our online portal
  • Register your providers with us and we’ll let them know how to submit invoices
  • Reserve funds for your preferred providers
  • Once you approve an invoice we’ll bill the NDIA and then pay your provider
  • Stay on top of your budget anytime with ease

You can read more about how we work as your plan manager here.

"So grateful to Thomas for his assistance late on a Friday afternoon with a very complicated call. Despite this his patience with us and professionalism was outstanding and we had a smooth, successful experience. It’s very hard to come by this type of customer service these days. Very much appreciated" Milli, 2023
"The best thing about MyIntegra is that a real person who is empathetic, professional and wise answers the phone. If they don’t know the answer, they persist until they find it. When I first started looking for a plan manager, I decided on MyIntegra because a person answered the phone. She was new and she was honest. Go MyIntegra!" Carolyn, 2023
"I just had one of the many helpful conversations with your staff. The lovely young woman I talked to Nehr on the phone & she was just so professional, kind & helpful. I would like to thank her & make sure she gets this compliment please." Jane, 2023
"I am so impressed with MyIntegra and how they manage and process my funding. I always have a genuinely pleasant experience over the phone and feel well informed about my plan, budget and expenses. In such difficult times, to have a reliable service means the world to me." Maria, 2023
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