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1800 696 347
1300 937 187
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Speak with one of our Experts
1800 696 347
1300 937 187

NDIS Plan Management

With the right plan manager by your side, your NDIS journey gets a whole lot easier.
We are accepting Plan Management referrals nationwide - sign up today!
Let us handle the time-consuming tasks so you don't have to.
At MyIntegra we want to make things easier. Our NDIS Plan Management service can take care of the paperwork, pay invoices on time and guide you to get the most out of your NDIS plan.
Woman smiling happily, looking content in a garden.

Get help to manage your NDIS funding

Need plan management for your NDIS plan?

MyIntegra seeks to make managing your NDIS plan and budget easy, freeing up your time to get the most out of life. Sign up with MyIntegra and take control of your NDIS journey today.

With our Plan Management service, you’ll enjoy:

team support
Personalised support
Receive assistance from real people, right here in Australia, with extended customer service hours (9am – 8pm AET), to make it easier to reach us.
rapid invoice processing
Efficiency
We aim to review, validate, and submit invoices to the NDIA within one business day; once the NDIA approves and releases funds, we make payment the following business day.
budget visibility
Budget visibility
Enjoy 24/7 access to our online portal to monitor your budget and spending, plus reserve funds for your preferred providers to ensure availability when needed.
choice and control
Choice and control
Have more control over the providers you choose to use and how you approve your invoices.
expert advice
Expert Advice
Access knowledgeable guidance from our experienced team about maximising your funds to access the supports you need and get the most out of your plan.
Data security
Trusted data protection
Feel confident knowing your personal and financial information is protected by ISO 27001 accredited systems – the global standard in information security management.
CONTACT US

Why choose MyIntegra

At MyIntegra we seek to put you in control and give you the flexibility you need to get the most out of your plan. You make the decisions; we’ll handle the rest.

Man who uses a wheelchair happily sitting on a dock fishing with a support worker.

High Customer Satisfaction

Our ongoing commitment to excellence delivers consistently positive experiences for our clients. Join the ranks of those who enthusiastically recommend MyIntegra Plan Management and are extremely satisfied with our services. View testimonials.

MyIntegra ASDA Finalist 2024 Award

Service Excellence

Recognised as a finalist for Most Outstanding Plan Manager at the Australian Disability Service Awards in 2024 and 2023, MyIntegra provides exceptional customer service. Our commitment drives us to support you in getting the maximum benefit from your funding and sets us apart as a trusted choice for NDIS plan management.

NDIS plan management find the right services

Efficient invoice processing

Experience the speed of MyIntegra! For eligible invoices our streamlined process allow us to review, validate and submit invoices to the NDIA within one business day. After the NDIA approve and release the funds, we make the payment the following business day.

NDIS Plan Manager

Expert NDIS guidance

Navigating the NDIS is made easy with our friendly team of experts offering invaluable insights into NDIS plan management. With extended service hours (9am-8pm EST), we're here to support you nationwide, helping you get the assistance you need when you need it.

At anytime, on any device you can monitor your budget

Better budget clarity and control

Take charge of your NDIS budget with the MyIntegra Portal. At anytime, on any device you can monitor your budget, check the status of any invoice, and update details with ease. The portal gives you simple and convenient access to your NDIS budget. Plus, we’ll help you understand how you are using your funds to try and reduce your risk of over or under spending.

MyIntegra ISO 27001

Industry-leading security and data protection

We understand that managing your NDIS plan means sharing sensitive information. That’s why we’re proud to be ISO 27001 accredited – a globally recognised standard for information security. This accreditation reflects our commitment to keeping your data safe through robust systems, strong risk management, and best-practice processes. You can feel confident knowing we take the protection of your personal and financial details seriously, every step of the way.

What people are saying about MyIntegra

 

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5.0.7
Based on 341 reviews
Posted on Google Google
Lizdam Sison profile picture
Lizdam Sison
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent and professional service delivery I have been with Myintegra (Plan Manager) for my son’s NDIS budget since 2020 👍
Posted on Google Google
Li Tan profile picture
Li Tan
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good experience with them so far. Always friendly and eager to help. Never rushed and always listening. Thank you.
Posted on Google Google
Clementine Scott profile picture
Clementine Scott
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been with MyIntegra for several years with no complaints. The portal is really easy to navigate and invoices are processed quickly. I am contacted immediately if an unrecognized or inactive provider sends them an invoice. I recently got a new NDIS plan and someone from MyIntegra automatically contacted me and explained all the new changes to my plan and answered any questions I had. That was so helpful!
Posted on Google Google
Debbie McKenzie profile picture
Debbie McKenzie
24 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My Integra are alway happy to help with questions and guidance as we navigate the NDIS. You never have to wait long and the people are always lovely.
Posted on Google Google
John profile picture
John
32 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have no hesitation in recommending "Myintegra" I have now been registered with them for over 3 years and have always felt I was in good hands and received good feedback They know their stuff and will help you untangle the rhetoric that is dished out in the NDIS newsletters. Never have to wait long and everyone I have dealt with answers all questions satisfactory. Keep up the good work Very professional - jf
Posted on Google Google
Galli Falls profile picture
Galli Falls
33 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent plan managers - I use MyIntegra as a client and as a provider, and I have only experienced streamlined service, fast processing, and efficient customer service. Highly recommend.
Posted on Google Google
Socheat Men profile picture
Socheat Men
52 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick and efficient support! Had to ring customer support on multiple occasions (on my behalf) regarding an issue with billing and it was handled with speed. They leave detailed notes and thoroughly explain what needed to be completed on my end without overwhelming or condescension. Big, personal shoutout to Nigel! He gets things done!
Posted on Google Google
Stewart Wallace profile picture
Stewart Wallace
61 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very efficient company friendly helpful and knowledgeable
Posted on Google Google
Chris McKenna profile picture
Chris McKenna
61 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been with My Integra for about 8 years now. They are a very helpful company, keeping us up to date with expenditure, and they are very knowledgeable. They respond quickly to messages and inquiries, honour invoices quickly, and their portal is easy to navigate. Great association 🙂
Posted on Google Google
Zaynab Osman profile picture
Zaynab Osman
61 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great experience with Integra. Zavea provided excellent customer service by being genuine and patient. I really appreciated her kindness and professionalism. Thank you Zavea!
Posted on Google Google
Leonie Walker profile picture
Leonie Walker
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After the initial task of setting up my account, which was a bit of a trial, I have found MyIntegra a very good choice as the plan managers for my son's NDIS Plan. Recently I had reason to ring the help line regarding some emails I had received concerning this and the lady I spoke to was extremely helpful and explained to me in layman's language I could understand. This means that it wasn't a complicated explanation and she was willing to talk to me at great length about the plan in general. Very friendly and helpful. I would recommend anyone give them a chance.
Posted on Google Google
Kathleen Coyleman profile picture
Kathleen Coyleman
74 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MyIntegra have been my plan managers for 6 years, whenever i have any queries about my ndis plan the representatives are friendly, helpful and extremely knowledgeable and nothing is ever a bother a budget spend is emailed every month, i highly recommend them and have referred them to other people who are also very happy with their service.
Posted on Google Google
Tiah Kaufusi profile picture
Tiah Kaufusi
74 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I really really loved MyIntegra, I'm a newly user of this app but I find it very easy and simple to use but most of all if you're stuck or have any problems trying to do your invoice, the staff are absolutely fantastic, very helpful and however long it takes to solved your problem they're happy to do it. Accurately adding your invoice all the time. When you call them up for help or for anything, they answered straight away most time or you're the next on the queue, I highly recommend them, love it and thank you
Posted on Google Google
Tammie Ross profile picture
Tammie Ross
80 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Awesome
Posted on Google Google
Jennifer Quiring-Knight profile picture
Jennifer Quiring-Knight
83 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service, speedy answers 👍
Posted on Google Google
Megan Poole profile picture
Megan Poole
86 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My Integra has been extremely helpful, I have suggested them to friends. Professional and up to date with all the changes.
Posted on Google Google
Katy Somchanmavong profile picture
Katy Somchanmavong
87 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've have a great experience throughout my journey as a particapante. Every conversation i had with consultant has been positive.
Posted on Google Google
Fee Pennell profile picture
Fee Pennell
87 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
So far amazing. My daughter has only recently joined with MyIntegra and already they have been amazing and very helpful. So dar we have been mainly talking to Jarod but everyone else that answers are friendly and very helpful also. Thank you so much for helping us out when we needed. I would be lost without your support. 😃😃
Posted on Google Google
Bill profile picture
Bill
88 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Myintegra people provide a valuable serivce in managing my NDIS plan. They are respectful, knowledgeable and have the systems to support. I have no problems recomending them to manage anybody's NDIS Plan in the future.
Posted on Google Google
Hien Chung profile picture
Hien Chung
93 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been with MyIntegra for a long time all way show me excellent service, quick response with my inquiry and payment all way quicker than another service as I was told by most of providers.
Posted on Google Google
Chris Lehrner profile picture
Chris Lehrner
94 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very organised company treat you with care and helps with all your needs
Posted on Google Google
Max Thomas profile picture
Max Thomas
94 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MyIntegra is our one and only support to manage our NDIS transactions. We trust them always. They treat our support very professionally and are always very accessible.
Posted on Google Google
Greg Carter profile picture
Greg Carter
94 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very happy with the professional service provided by MyIntegra.
Posted on Google Google
Marie Wilkinson profile picture
Marie Wilkinson
96 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Easy to deal with
Posted on Google Google
Ann Wright profile picture
Ann Wright
97 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been dealing with MyIntegra on behalf of my son since NDIS began . It is the most efficient & honest company you can feel so protected with. Always cheerful & ready to put you through to the right person needed to help you. Regards Ann Wright
Posted on Google Google
Wayne Santleben profile picture
Wayne Santleben
99 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
I have a pycho social disability I have been with this NDiS service provider from The start my NDIS .Have had different coordinators company .I mainly use my NDIS to get a Uber service a organisation called Get Picked Up lower north shore based! i I also publicly wanted to thank Australia Government for my white privileges not afforded to our homeless 1st nations people!
Posted on Google Google
Scott Howell profile picture
Scott Howell
99 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very helpful with any questions and any issues that happen
Posted on Google Google
linda Rooney profile picture
linda Rooney
100 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Staff always patient, courtesy, and extremely helpful.
Posted on Google Google
Angie Rose profile picture
Angie Rose
100 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After trying multiple plan managers, we are very happy with MyIntegra. They are quick to respond and are always there to help and explain in detail.
Posted on Google Google
Amanda Rankin profile picture
Amanda Rankin
101 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great services all time and very helpful when ring them to ask questions,Willing to help and if trouble unstand, happy to unstand

How Plan Management works

Figuring out your NDIS plan doesn’t have to be difficult. MyIntegra Plan Management can provide a simple way to pay your invoices on time and focus on getting the most out of your budget. Here’s what you can expect when you choose MyIntegra as your plan manager.

NDIS Funds Management

Let us do the admin. We’ll support you to:

  • Claim in line with the price guide.
  • Pay service providers quickly.
  • Process expenses accurately.
  • Reserve funds to set aside budget for preferred providers.
  • View detailed monthly statements.
  • Control how you approve invoices with options for standing or manual approvals.

NDIS Plan Utilisation

We want you get the most from your plan and will help you with:

  • A clear overview of your spending and funds remaining.
  • Notifications when your funds are running out.
  • Help to identify areas where you are at risk over or under spending.
  • Choice and control over the providers you need.
  • Advice on maximising the funds in your plan to achieve your goals.
A mother playing with bubbles with two young children.

Sign up with MyIntegra Plan Management

If your NDIS plan already includes Plan Management or “Improved Life Choices”, you’re ready to go. Contact us today to get started.

For those with a self or agency-managed NDIS plan, we recommend you contact your LAC and request a plan variation to add plan management to your plan and request funding for it.

The great news is that when plan management is part of your NDIS plan, it comes with separate funding, so there is no cost to you. Importantly, it also won’t impact the support you receive from other services.

MyIntegra Portal
Frequently asked questions
How do I get Plan Management?

You can ask for NDIS Plan Management at your initial planning or review meeting, by advising the planner or local area coordinator (LAC) of your choice. You can even use our 'Request for Plan Management Letter' to help make it easier. If you already have an NDIS plan that is self managed or agency managed you can request a "Light Touch Review" by calling the NDIS on 1800 800 110 or your LAC and asking to have Plan Management included and funded in your plan.

How can I switch to MyIntegra Plan Management?

If you already have a plan manager and want to make the switch to MyIntegra Plan Management you can sign up online now or contact us on 1800 696 347. We’ll assist you in contacting your current plan manager to arrange the transition and ensure there are no disruptions to the payments of your supports. All we'll need is the name of your current plan management company.

How can I use my NDIS funds?

NDIS funding covers many things, including disability support needs, living arrangements, informal supports (carers and family) and more. However, knowing what is relevant to you can be confusing. That's where our Plan Management team can help.

We'll help you make better use of your funding by finding the right supports, helping reserve your budget for preferred service providers, and taking the hassle out of managing your plan so you can focus on living your best life.

How much does Plan Management cost me?

When Plan Management or 'improved life choices' is included in your NDIS plan, you can access MyIntegra plan management services with no cost to you. Its funded separately and doesn't take away money from your other supports.

How does MyIntegra Plan Management work?

With the right plan manger by your side, Your NDIS journey gets a whole lot easier. Here's how it works:

  • Sign up easily online or call our customer service team on 1800 696 347
  • Sign our service agreement which outlines how we'll work together
  • We’ll set you up with access to our online portal
  • Register your providers with us and we’ll let them know how to submit invoices
  • Reserve funds for your preferred providers
  • Once you approve an invoice we’ll bill the NDIA and then pay your provider
  • Stay on top of your budget anytime with ease

You can read more about how we work as your plan manager here.

What is the best NDIS plan manager in Australia?

The best plan manager is one that's experienced, responsive, and processes your invoices quickly and accurately to ensure your supports run smoothly and everything is claimed in line with the NDIS guidelines. This is what the MyIntegra Plan Management service delivers for our participants plus more. With an average star rating of 4.6 across Google and Clickability, MyIntegra is trusted by thousands of NDIS participants across Australia.

How do I compare NDIS plan managers?

When comparing NDIS plan managers, you should look at:

  • Invoice processing times
  • Online portal access to track spending
  • Customer service operation hours and;
  • Reviews from other participants on platforms like Google or Clickability
  • Stay on top of your budget anytime with ease

MyIntegra actions invoices quickly and accurately usually in one business day, provide full visibility of your funds through our online portal, offer extended customer service hours from 9am-8pm EST and have an average 4.6 star rating from participants across Google and Clickability.

Which NDIS plan manager pays invoices the fastest?

Processing invoices quickly is an important part of choosing the best NDIS plan manager for you. It means your providers get paid on time and you spend less time chasing paperwork.
MyIntegra aim to review, validate, and submit invoices to the NDIA within one business day; once the NDIA approves and releases funds, we make payment the following business day.

What should I look for when choosing a plan manager?

When choosing an NDIS plan manager, you should look for:

  • Extended service opening hours.
  • Quick and accurate invoice processing.
  • Responsive and knowledgeable customer service team.
  • An online portal or mobile app for monitoring your spending and budget.
  • Positive online reviews from other NDIS participants

MyIntegra’s plan management service offers all this plus more.

What's the difference between plan management, self management, and agency management?

There are three ways your NDIS plan can be managed:

  • Agency management - the NDIA manage your funds for you.
  • Self-management - you manage your own funds. You are responsible for record keeping, claiming from the NDIS and making payments directly to providers.
  • Plan management – a NDIS registered service provider like MyIntegra manages your funds on your behalf. This include processing invoices, submitting claims to the NDIS, paying providers, tracking your spending, ensuring suitable records are kept, while also keeping you up to date with the NDIS and helping you understand what can or can’t be claimed.

Plan management gives you the flexibility of self-management without the administrative burden. Talk to MyIntegra to find out if it's right for you.

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