As we near the end of the year we would like to inform you of our updated operating hours during the festive period.
MyIntegra is committed to supporting you throughout this period, however we will be functioning at limited capacity during this time.
Please read below for our Plan Management and Support Coordination support hours.
Plan management
- Wednesday, 24 December 2025 – Closing at 4pm AEDT
- Thursday, 25 December 2025 – Closed
- Friday, 26 December 2025 – Closed
- Monday, 27 December 2025 – 9am-8pm as normal
- Tuesday, 30 December 2025 – 9am – 8pm as normal
- Wednesday, 31 December 2025 – 9am – 8pm as normal
- Thursday, 1 January 2026 – Closed
- Friday, 2 January 2026 – 9am-8pm as normal
Support coordination
- Wednesday, 24th December 2025 – Closing at 5pm local time
- Thursday, 25th December 2025 – Friday, 2 January 2026 – Closed
- Monday, 5 January 2026 – Reopen at 8:30am
Should you require additional support whilst our office is closed, please note the following contact details
- NDIA: Phone 1800 800 110
- MyIntegra Plan Management: Phone 1800 696 347 (noting above closed times)
- Lifeline: Phone 13 11 44
- Beyond Blue: https://www.beyondblue.org.au/get-support
- Emergency Assistance: Phone 000
- Health Information and Advice: www.healthdirect.gov.au or Phone 1800 022 222 (24 hours)
