Join MyIntegra for our upcoming webinar ‘Managing Crisis Calls: Supporting NDIS Participants in Distress.
Supporting distressed participants is a critical part of your role. This professional development webinar is focused on equipping you with strategies for supporting these participants. It will provide practical tools and frameworks to help you respond professionally and compassionately, while maintaining appropriate boundaries and ensuring participant safety.
Our guest speaker will be Elisa Walther, Principal Consultant Psychologist at Communicorp.
What we’ll cover:
• Evidence-based techniques for de-escalating challenging phone interactions.
• Clear guidelines for managing threats of self-harm or suicide.
• Professional boundaries and self-care strategies.
• Effective communication approaches for participants displaying heightened emotions.
Format: 30-minute presentation followed by interactive Q&A session
Who is this for? Support Coordinators, Recovery Coaches, Local Area Coordinators and Early Childhood Coordinators.
When: Wednesday 27th November, 1pm (AEDT) / 10am (AWST)
