At MyIntegra, our Level 3 Specialist Support Coordinators provide more than just coordination. We deliver stability, clarity, and results.
We support people with complex needs to live safer and more independent lives.
Our Coordinators are skilled in crisis response, stakeholder negotiation, and personalised planning.
So no matter how complicated things feel, you don’t have to face them alone.

What is Level 3 Specialist Support Coordination?
This is the highest tier of NDIS support coordination designed for participants with very high complexity, where specialist skills and collaboration across services are essential.
Our role is to bring stability and connect you with the services and supports that meet your needs, even in the most complex environments.
This level of support goes beyond general coordination and includes:
- Crisis planning and urgent response
- Managing multiple complex service arrangements
- Working with health, housing, justice and mental health systems
- Stabilising environments where there is risk of harm, neglect or breakdown
- Ensuring behaviour support plans are implemented
National Reach. Local Support.
Why choose MyIntegra?
One of Australia’s largest providers of Support Coordination, MyIntegra offers the strength and reliability of a national organisation, with the personalised approach of local teams.
We have seven dedicated teams operating across the country, supported by strong systems, experienced leadership and the backing of APM, one of Australia’s leading health and human services organisations.
Our size means we’re equipped to respond quickly, coordinate effectively and deliver consistent quality across even the most complex cases.
Here’s part of what sets us apart:


What Support From Us Looks Like
Here’s what to expect when you choose MyIntegra:

Getting started
- We meet with you to understand your plan and current situation
- We map out your goals and NDIS journey
- We break down complex needs into a clear plan of action
- We connect you with the right local supports
You're in control — we’re here to make things easier.
Ongoing support
- Navigating high-risk or urgent situations
- Building your capacity to make decisions and manage your plan
- Working alongside all of your service providers and plan manager (if relevant)
- Planning for your reviews and negotiating service agreements
- Reviewing your supports to make sure they’re working well

Who is eligible?
Eligibility is determined by the NDIA. If you think you might be eligible, chat to your Local Area Coordinator or planner.
Participants may be eligible for Level 3 Support Coordination if they:
- Are experiencing situations that are high-risk, complex, or unstable
- Require support from multiple services or health systems
- Need specialist clinical insight
- Had frequent service breakdowns or transitions
- Face barriers such as mental health challenges, justice involvement or housing instability
- Are receiving intensive, therapeutic supports

How is it funded?
Level 3 Specialist Support Coordination is funded through the Capacity Building – Support Coordination budget in your NDIS plan.
If you have Level 3 Support Coordination included, you’ll find this code in your NDIS plan: Level 3: Specialist support coordination 07_004_0132_8_3.
If Level 3 Support Coordination is already funded in your plan, you can start right away.

Where we work
We offer face-to-face support in:
- Sydney
- Melbourne
- Brisbane
- Perth
And provide remote and virtual services Australia-wide.
Getting started is easy
If you have funding for Level 3 Specialist Support Coordination in your NDIS plan, you can start right away.
You can sign up online in under 5 minutes by completing our online form or call us on 1300 937 187 to learn more.
Let’s make things easier, together.
