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1800 696 347
1300 937 187

Managing Crisis Calls: Supporting NDIS Participants in Distress – Webinar Resources

Dec.10.2024 Events

Access the resources from our latest webinar presented in collaboration with Communicorp, ‘Managing Crisis Calls: Supporting NDIS Participants in Distress’. Presented live on Wednesday 27th November. Registrations have closed for this event. 

What we cover:

• Evidence-based techniques for de-escalating challenging phone interactions.
• Clear guidelines for managing threats of self-harm or suicide.
• Professional boundaries and self-care strategies.
• Effective communication approaches for participants displaying heightened emotions.

Guest speaker: Elisa Walther, Principal Consultant Psychologist at Communicorp.

Format: 30-minute presentation followed by interactive Q&A session.

This content is valuable for: Support Coordinators, Recovery Coaches, Local Area Coordinators and Early Childhood Coordinators.

Watch a recording of the webinar

Downloads

Download Webinar Summary: A quick reference summary of the content covered during the webinar

Download Webinar Q&A: A copy of the questions asked during the webinar and the answers provided by our guest speakers

Communicorp Training & Workshop Brochure: Discover organisational mental health and wellbeing programs delivered by Communicorp.

Why MyIntegra is a smart choice for Support Coordinators

Support Coordinators who work with MyIntegra Plan Management services benefit from having more time and attention to meet the needs of their participants through streamlined services and processes, and easy-to-use self-service technology.

We help by providing:

• Access to the MyIntegra portal, including a utilisation dashboard
• A dedicated phone line for Support Coordinators
• Responsive and knowledgeable customer service
• Simple processes for quick and easy sign up and invoice payment
• Reserved funding options

Understand the cost of supports with our NDIS Budget Calculator

The MyIntegra NDIS Budget Calculator can help you figure out how much different supports and services will cost according to the NDIS price guide.

Signing up a participant takes less than 5 minutes. Sign up now.

If you have any questions we are here to help, email us at [email protected] or call our dedicated Support Coordinator line 1300 769 608.

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