How do I get Plan Management?

You can ask for NDIS Plan Management at your initial planning or review meeting, by advising the planner or local area coordinator (LAC) of your choice. You can even use our 'Request for Plan Management Letter' to help make it easier. If you already have an NDIS plan that is self managed or agency managed you can request a 'Light Touch Review' by calling the NDIS on 1800 800 110 or your LAC and asking to have Plan Management included and funded in your plan.

How can I switch to MyIntegra Plan Management?

If you already have a plan manager and want to make the switch to MyIntegra Plan Management you can sign up online now or contact us on 1800 696 347. We’ll assist you in contacting your current plan manager to arrange the transition and ensure there are no disruptions to the payments of your supports. All we'll need is the name of your current plan management company.

What is Support Coordination?

NDIS Support Coordination is a service offered under the National Disability Insurance Scheme (NDIS) in Australia. It is designed to assist individuals with disabilities to implement their NDIS plans to achieve their goals and maximise their plan's benefits. Support Coordination involves working closely with a Support Coordinator, who can provide guidance, information, and practical assistance to you. The main objective of NDIS Support Coordination is to help you understand your NDIS plan, connect with appropriate service providers, and coordinate supports and services to ensure that your individual needs and goals are met.

How do I switch to MyIntegra Support Coordination?

Not all Support Coordinators are the same and you have your individual needs. You should find a Support Coordinator that suits your goals, depending on what’s most important to you. As an NDIS participant, you can switch Support Coordinators at any point in your NDIS plan. If your current Support Coordinator isn't meeting your expectations, you might want to make a change.

How MyIntegra supports support coordinators

Nov.22.2021 By Susannah Christensen

We are the guiding light for support coordinators and their participants

In case you didn’t know by now, at MyIntegra we value Support Coordinators.

You want to make sure your participant gets the most from their plan – and so do we.

Support Coordinators that work with MyIntegra get the benefit of streamlined support, sophisticated processes, and intuitive, self-service technology.

Beyond this, we offer total convenience with a few features, like:

Ongoing capacity to onboard new participants.
Quicker provider payments with invoices paid daily.
Revenue protection with reserved funding.
Automatic invoice approvals to keep the wheels turning.

STREAMLINED SERVICE FOR SUPPORT COORDINATORS

We know as a Support Coordinator you’ve got enough on your plate.

You want a plan manager to be efficient, knowledgeable and easy to deal with. MyIntegra has dedicated contact points to streamline your support.

Support line – 1300 769 608
Email – [email protected]
Text – 0480 028 824
Invoices – [email protected]

FAST SIGN-UP PROCESS

We strive to keep things easy and efficient for Support Coordinators, so you can get on with service delivery.

Participants, nominees and referrers can select MyIntegra for Plan Management in under five minutes in a few
fully-accessible ways.

Once registered, you and your participants can start booking in service providers and sending us invoices straight away.

Over the phone

Call our friendly team on 1300 769 608 to get your client signed up in minutes

Via text message

Shoot us a text on 0480 028 824 and our team will call your client directly

On our website

Fill out our simple web form to sign you or your clients up in minutes sign up.

INTUITIVE ONLINE PORTAL DEVELOPED JUST FOR SUPPORT COORDINATORS

With just a glance at their portal dashboard, Support Coordinators can identify how their participants are tracking with the spending and utilisation of their NDIS plan.

They can also access the following self-service, time-saving features:

A complete view of the status of all submitted invoices and create new invoices
Raise new invoices
Export invoice reports and remittance advice
View reserved funds allocated by your customers
Access information about your MyIntegra customers
View and edit your profile details

NOW IN THE CONVENIENCE OF AN APP

Get MyIntegra in the palm of your hand. We can help you stay on top of things, even when you’re on the go with the MyIntegra App.

A KNOWLEDGE HUB FOR SUPPORT COORDINATORS

Our Support Coordinator resource library was made to help you save time.

Our resource hub is being updated constantly to keep Support Coordinators up-to-date with documents and other content that is most useful to you.

Forms and templates
Guides and how-tos
NDIS resources
Webinars and presentations
View and edit your profile details
Access resources

Ready to make the switch?

Our friendly team is ready to guide you and help you and your participants make the switch to MyIntegra plan management today.

MYINTEGRA PLAN MANAGEMENT & SUPPORT COORDINATION

Navigating the
NDIS made easy

GET STARTED