We are the guiding light for support coordinators and their participants
In case you didn’t know by now, at MyIntegra we value Support Coordinators.
You want to make sure your participant gets the most from their plan – and so do we.
Support Coordinators that work with MyIntegra get then benefit of streamlined support, sophisticated processes and intuitive, self-service technology.
Beyond this, we offer total convenience with a few features, like:
- Ongoing capacity to onboard new participants.
- Quicker provider payments with invoices paid daily.
- Revenue protection with reserved funding.
- Automatic invoice approvals to keep the wheels turning.
STREAMLINED SERVICE FOR SUPPORT COORDINATORS
We know as a Support Coordinator you’ve got enough on your plate. You want a plan manager to be efficient, knowledgeable and easy to deal with. MyIntegra has dedicated contact points to streamline your support.
Support Line
1300 769 608
Email Support
choiceandcontrol@myintegra.com.au
Text Support
0480 028 824
Invoices Paid
invoices@myintegra.com.au
FAST SIGN UP PROCESS
We strive to keep things easy and efficient for Support Coordinators, so you can get on with service delivery. Participants, nominees and referrers can select MyIntegra for Plan Management in under five minutes in a few fully-accessible ways.
Once registered, you and your participants can start booking in service providers and sending us invoices straight away.
Over the phone
Call our friendly team on 1300 769 608 to get your client signed up in minutes
Via text message
Shoot us a text on 0480 028 824 and our team will call your client directly
On our website
Fill out our simple web form to sign you or your clients up in minutes
INTUITIVE ONLINE PORTAL DEVELOPED JUST FOR SUPPORT COORDINATORS
With just a glance at their portal dashboard, Support Coordinators can identify how their participants are tracking with the spending and utilisation of their NDIS plan. They can also access the following self-service, time-saving features:
- Complete view of the status of all submitted invoices and create new invoices
- Raise new invoices
- Export invoice reports and remittance advices
- View reserved funds allocated by your customers
- Access information about your MyIntegra customers
- View and edit your profile details
NOW IN THE CONVENIENCE OF AN APP
Get MyIntegra in the palm of your hand. We can help you stay on top of things, even when you’re on the go with the MyIntegra App.
A KNOWLEDGE HUB FOR SUPPORT COORDINATORS
Our Support Coordinator resource library was made to help you save time. Our resource hub is being updated constantly to keep Support Coordinators up-to-date with documents and other content that is most useful to you.
- Forms and Templates
- Guides and How-Tos
- NDIS Resources
- Webinars and Presentations
- View and edit your profile details
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