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1300 937 187
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Speak with one of our Experts
1800 696 347
1300 937 187

How MyIntegra supports support coordinators

Nov.22.2021 By Susannah Christensen

We are the guiding light for support coordinators and their participants

In case you didn’t know by now, at MyIntegra we value Support Coordinators.

You want to make sure your participant gets the most from their plan – and so do we.

Support Coordinators that work with MyIntegra get the benefit of streamlined support, sophisticated processes, and intuitive, self-service technology.

Beyond this, we offer total convenience with a few features, like:

  • Ongoing capacity to onboard new participants.​
  • Quicker provider payments with invoices paid daily.​
  • Revenue protection with reserved funding.​
  • Automatic invoice approvals to keep the wheels turning.

STREAMLINED SERVICE FOR SUPPORT COORDINATORS

We know as a Support Coordinator you’ve got enough on your plate.

You want a plan manager to be efficient, knowledgeable and easy to deal with. MyIntegra has dedicated contact points to streamline your support.

FAST SIGN-UP PROCESS

We strive to keep things easy and efficient for Support Coordinators, so you can get on with service delivery.

Participants, nominees and referrers can select MyIntegra for Plan Management in under five minutes in a few
fully-accessible ways.

Once registered, you and your participants can start booking in service providers and sending us invoices straight away.

Over the phone

Call our friendly team on 1300 769 608 to get your client signed up in minutes

Via text message

Shoot us a text on 0480 028 824 and our team will call your client directly

On our website

Fill out our simple web form to sign you or your clients up in minutes sign up.

INTUITIVE ONLINE PORTAL DEVELOPED JUST FOR SUPPORT COORDINATORS

With just a glance at their portal dashboard, Support Coordinators can identify how their participants are tracking with the spending and utilisation of their NDIS plan.

They can also access the following self-service, time-saving features:

  • A complete view of the status of all submitted invoices and create new invoices
  • Raise new invoices
  • Export invoice reports and remittance advice
  • View reserved funds allocated by your customers
  • Access information about your MyIntegra customers
  • View and edit your profile details

NOW IN THE CONVENIENCE OF AN APP

Get MyIntegra in the palm of your hand. We can help you stay on top of things, even when you’re on the go with the MyIntegra App.

A KNOWLEDGE HUB FOR SUPPORT COORDINATORS

Our Support Coordinator resource library was made to help you save time.

Our resource hub is being updated constantly to keep Support Coordinators up-to-date with documents and other content that is most useful to you.

  • Forms and templates
  • Guides and how-tos
  • NDIS resources
  • Webinars and presentations
  • View and edit your profile details
  • Access resources

Ready to make the switch?

Our friendly team is ready to guide you and help you and your participants make the switch to MyIntegra plan management today.

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