Your partner in NDIS Plan Management
Supporting Department of Child Protection participants
Our team is passionate about creating better outcomes. We empower you with the knowledge to make better, informed decisions and tackle the time-consuming tasks so you can focus on helping your participants to achieve their goals.
At MyIntegra our services are delivered by our people, platforms and processes. These have been customised to provide best in class support to DCP participants, placing the outcomes for the children and young people in your care at the centre of what we do.
Our approach is built on four key principles: Putting customers first, staying responsive, promoting safety, upholding integrity.
There are many benefits provided by MyIntegra for DCP case workers including
- Personalised support from our dedicated DCP team
- Set up on account as delegated decision maker (Nominee) for each Participant
- Ability to customise and restrict payments from plans to only NDIS registered providers when agreed in advance
- Notification about any reports made to the NDIS Quality and Safeguards Commission by the provider as part of the NDIS Quality and Safeguards mandatory reporting requirements
- Access to MyIntegra’s online portal 24/7 with simple dashboards for tracking and monitoring spending and budgets.
- Customisation settings in the portal for full control over contact authorisation, privacy settings, communication methods and quick and easy spending and invoice approval
- Quick and easy approval of individual invoices via the portal for any spending from a NDIS plan
- Two Factor Authentication on all contact with MyIntegra to confirm identity of the case worker, ensuring that we only engage with authorised persons
How to refer to MyIntegra
Choose from 3 easy options
MyIntegra Plan Management services
At MyIntegra we’re here to make things easier.
Our Plan Management service can take care of the paperwork, pay invoices on time, and give practical advice and assistance to ensure your NDIS participant’s plan works best for them.
Here are some of the benefits of MyIntegra’s Plan Management service:
The MyIntegra Portal
Our user-friendly online portal is an essential tool for DCP case workers to help you manage your NDIS participant’s plan.
Frequently asked questions
MyIntegra has been supporting NDIS Participants since 2016 and is one of the largest providers of Plan Management services in the NDIS.
Our team is led by industry experts that are passionate about enabling better lives.
MyIntegra has been listed as a finalist in the 2023 Australian Disability Service Awards for most outstanding Plan Manager.
At MyIntegra our service is designed to support child protection agencies and departments to help you achieve better participant outcomes, reduce the admin time involved in navigating NDIS systems and processes and assist you in safe-guarding the children and young people in your care.
In addition to this we have also developed bespoke systems and processes to further meet the needs of the DCP whilst ensuring that the participant’s needs are appropriately met. We can support NDIS participants living anywhere in Australia.
Our call centre also offers extended customer services hours from 8:30am – 7:30pm ACST so you can get support when you need it.
We are a trusted provider of NDIS plan management services. Our partners like working with us because of our collaborative approach, streamlined processes, fast invoice processing times and our focus on continuous improvement of systems to help ensure accuracy and reduce the risk of fraud.
All physical and electronic data is protected by MyIntegra’s robust data security systems and policies.
These systems allow for cross-referenced validation across participant details, provider details and invoice details thereby limiting errors and detecting anomalies.
Two factor identification and delegation of authority are required for access to our systems.
Our user-friendly online portal is an essential tool for DCP case workers to help you manage your NDIS participant’s plan.
It offers customisable settings for full control over contact authorisation, privacy settings and communication methods, spending and invoice approval, and delivers 24/7 access to live dashboards for oversight of budgets and monitoring of support activity.
To refer a participant to MyIntegra for Plan Management you can choose from 3 easy options.
1. Online
You can make an online referral here.
2. Phone
Press 1 for Plan Management, then press 4 to sign up.
3. Email
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