How do I get Plan Management?

You can ask for NDIS Plan Management at your initial planning or review meeting, by advising the planner or local area coordinator (LAC) of your choice. You can even use our 'Request for Plan Management Letter' to help make it easier. If you already have an NDIS plan that is self managed or agency managed you can request a 'Light Touch Review' by calling the NDIS on 1800 800 110 or your LAC and asking to have Plan Management included and funded in your plan.

How can I switch to MyIntegra Plan Management?

If you already have a plan manager and want to make the switch to MyIntegra Plan Management you can sign up online now or contact us on 1800 696 347. We’ll assist you in contacting your current plan manager to arrange the transition and ensure there are no disruptions to the payments of your supports. All we'll need is the name of your current plan management company.

What is Support Coordination?

NDIS Support Coordination is a service offered under the National Disability Insurance Scheme (NDIS) in Australia. It is designed to assist individuals with disabilities to implement their NDIS plans to achieve their goals and maximise their plan's benefits. Support Coordination involves working closely with a Support Coordinator, who can provide guidance, information, and practical assistance to you. The main objective of NDIS Support Coordination is to help you understand your NDIS plan, connect with appropriate service providers, and coordinate supports and services to ensure that your individual needs and goals are met.

How do I switch to MyIntegra Support Coordination?

Not all Support Coordinators are the same and you have your individual needs. You should find a Support Coordinator that suits your goals, depending on what’s most important to you. As an NDIS participant, you can switch Support Coordinators at any point in your NDIS plan. If your current Support Coordinator isn't meeting your expectations, you might want to make a change.

Self-managed, agency managed and plan managed explained

Feb.26.2024

Ways to manage your NDIS funding

There are three options to manage your NDIS funding – self managed, plan managed and agency (NDIA) managed. You can also choose a combination of the three options.

Your LAC or NDIA planner will ask you how you would like to manage your NDIS funding during your planning meeting and will help you choose the most appropriate solution for you.

How are people choosing to manage their NDIS funds?

Every quarter the NDIS publishes a quarterly report which gives us important data on how the NDIS is performing, plus information about the funding and provision of supports to participants.

Let’s break down what we learned in the latest report about how NDIS participants are managing their plans:

In the Q2 2023-24 report published in December 2023:

29% self-mange all or part of their plan
62% use a plan manager like MyIntegra
9% are agency managed

There has been a significant shift in plan management, with an increasing number of participants choosing to use a plan manager rather than have the NDIA manage their plan. Over the last 2 years this increased from 53% to 62% and agency managed decreased from 17% to 9%.

What’s the difference between self-managed, agency managed and plan managed?

Self-management

NDIS Participants manage all the financial aspects of their NDIS plan, such as paying providers and keeping records of their services and invoices. They don’t receive any funding to do this.

Why self-management?

Make decisions in line with your plan goals
Choose registered and non-registered providers
Employ your own staff or pay someone to employ others
Control and full responsibility for your NDIS funds and claiming from the NDIS

Plan management

NDIS Participants enlist a third party, such as MyIntegra, to manage their NDIS funds and paperwork and pay their bills. This option is paid for separately out of the NDIS plan and does not affect any of your other supports.

Why plan management?

Increased control over how your plan funds are used
Choose registered and non-registered providers
Help with paying your NDIS support providers
Professional budget management, ensuring funds are available for the length of the plan
Help to navigate the NDIS

Agency management

NDIS Participants get the National Disability Insurance Agency (NDIA) to manage their funds.

Why agency managed?

Ability to check the MyPlace portal to see claims providers are making against your NDIS funds
Choose from registered providers only

Resources and more

Explore the easy read documents from the NDIS

Need a plan manager?

Have the freedom to make all the choices without the hassle of managing the paperwork – leaving you more time to live the life you want!

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