How do I get Plan Management?

You can ask for NDIS Plan Management at your initial planning or review meeting, by advising the planner or local area coordinator (LAC) of your choice. You can even use our 'Request for Plan Management Letter' to help make it easier. If you already have an NDIS plan that is self managed or agency managed you can request a 'Light Touch Review' by calling the NDIS on 1800 800 110 or your LAC and asking to have Plan Management included and funded in your plan.

How can I switch to MyIntegra Plan Management?

If you already have a plan manager and want to make the switch to MyIntegra Plan Management you can sign up online now or contact us on 1800 696 347. We’ll assist you in contacting your current plan manager to arrange the transition and ensure there are no disruptions to the payments of your supports. All we'll need is the name of your current plan management company.

What is Support Coordination?

NDIS Support Coordination is a service offered under the National Disability Insurance Scheme (NDIS) in Australia. It is designed to assist individuals with disabilities to implement their NDIS plans to achieve their goals and maximise their plan's benefits. Support Coordination involves working closely with a Support Coordinator, who can provide guidance, information, and practical assistance to you. The main objective of NDIS Support Coordination is to help you understand your NDIS plan, connect with appropriate service providers, and coordinate supports and services to ensure that your individual needs and goals are met.

How do I switch to MyIntegra Support Coordination?

Not all Support Coordinators are the same and you have your individual needs. You should find a Support Coordinator that suits your goals, depending on what’s most important to you. As an NDIS participant, you can switch Support Coordinators at any point in your NDIS plan. If your current Support Coordinator isn't meeting your expectations, you might want to make a change.

How we work as your support coordinator

A step-by-step guide on getting started with MyIntegra support coordination

Not sure how to get started with support coordination or want to know what happens next? Let us step you through the process of signing up and working with MyIntegra, so you can get control of your NDIS plan today.

1. Get in touch

Starting the process with MyIntegra support coordination is easy. You can either complete our online contact form or call our friendly team on 1800 696 347 for Plan Management or 1300 937 187 for Support Coordination.

When you sign up for support coordination, it’s a good idea to have your NDIS plan handy, and if required, your nominee details.

Support coordination is funded through your NDIS plan under Capacity Building.

2. Let’s get to know each other

We will put you in touch with one of our local support coordinators, who will chat with you about your plan, your goals and answer any of your questions. This is your chance to see if they are a good fit for you! If you want to move ahead, we will ask you to agree to our Service Agreement.

3. Service Agreement

We will send you a copy of the Service Agreement for you to review and agree to. This document talks about how we will work together. Our support coordinators can go through the agreement with your and help you to complete your details in the Service Agreement form if you wish.

If you need any help understanding the information in the Service Agreement, please get in touch with our friendly team who will be happy to answer your questions.

Download: Support Coordination Service Agreement

4. It’s go time

Your local support coordinator will meet with you at some place convenient to you – at your home, a café or over the phone if that’s more appropriate. They will go through your plan and make sure you understand what’s in it and identify the types of supports and products you could be using to make the most of your funds and achieve your goals. Then we get to work!

We’re with you on your NDIS journey – from getting your plan up and running to helping you at plan review time.

Ready to get started?

We’re here to help, no matter where you are on your NDIS journey. Sign up now.

MYINTEGRA PLAN MANAGEMENT & SUPPORT COORDINATION

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