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Portal Enhancements for Support Coordinators

MyIntegra is constantly looking to improve the experience of our plan management portal for support coordinators and the participants they work with.  We’ve recently made some changes based on feedback received.

Support Coordinators will now receive monthly summary reports by email for each participant so they can stay up to date on expenditure. These reports and more are also available to download from the MyIntegra portal — which you can access from your laptop or mobile. If you have multiple participants, you can easily filter by account.

Plus, there are now automatic notifications to let you know when a participant is linked to a new provider.

Coming next month are graphs to help you understand budget utilisation rates as well as expenditure by budget type and provider.

We are constantly working to make the Support Coordinator user experience better. If there is something that you would like to see, then please don’t hesitate to contact us. Just email choiceandcontrol@myintegra.com.au with your suggested improvement and we can get going on it.

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