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NDIA seeks to understand your experiences during COVID-19

The NDIA is working with the University of Melbourne on a research project to understand your experiences during COVID-19.
Over March, April and May 2020, the NDIA made a number of changes to the way the NDIS works to ensure participants could continue to access services and supports. During the pandemic, many participants accessed allied health services using telehealth appointments held over the phone or internet.
The NDIA is encouraging NDIS participants to take part in a new online survey about the changes they made to the NDIS in response to COVID-19.
The survey gives participants, their families and carers a chance to share their experience of interacting with the NDIA and the Scheme during the COVID-19 pandemic.
The survey will also help the NDIA to understand how NDIS participants have found using telehealth to access allied health services.

The NDIA want to better understand what worked for participants to help them shape how these services are provided in the future.
If you are interested in participating, please follow this link to complete the online survey.
The survey is screen-reader friendly and will take about 15-25 minutes to complete.
The findings will be written in a report for the NDIA. They will also be published in academic journals. Only group data will be included, and individual participants will not be identifiable.

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